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FAQs about Horizon 2019

Conference
Where is Horizon 2019 being convened?
Horizon 2019 is being hosted at the Belmond Charleston Place, Charleston, SC.
Learn more about Venue
What are the conference dates?
Nov 03rd-05th, 2019. Horizon registration and check-in begin on Sunday, 3rd Nov. The conference kicks off with an evening welcome reception on the same day. Knowledge sharing sessions begin on Monday, 4th Nov. The farewell lunch will take place on Tuesday afternoon, 5th Nov. After lunch on 5th Nov, we will have Zycus customer only sessions.
Travel
Which is the closest airport?
Closest airport to the venue is Charleston International Airport (CHS). It is 18 mins away from the conference resort. Please contact us for any questions.
What if I don't check in on my scheduled arrival date?
If you arrive late due to any reason, mail us at horizonus2019@zycus.com, and we will ensure that a reservation remains open for you. However, to receive a full refund, you must cancel by no later than 12:00 am (ET) on October 03, 2019.
If I am renting a car, what are the hotel parking fees?
Please check this directly with the hotel reception.
REGISTRATION
How much does registration for Horizon 2019 cost?
Registration costs depend on how early you register. The earlier, the better!
Please visit the website https://horizon.zycus.com/US/ to learn more.
Are meals included in the registration fee?
Yes. Your conference pass entitles you to all meals for the duration of the conference.
Whom should I contact if I have special dietary needs or allergies?
Please mail your dietary preferences to horizonus2019@zycus.com.
How do I register?
Click here to register. We offer convenient online payment options.
What is the payment policy?
We accept all major credit cards. If, for some reason, you wish to pay by cheque or wire transfer, mail us at horizonus2019@zycus.com and our representative will contact you with the details.
Are group discounts available?
Indeed! We offer attractive group discounts. E.g.: For every three registrations you make, one will be free. Write to us at horizonus2019@zycus.com for a suitable package based on your group size.
Are attendee substitutions permitted?
Yes. To substitute attendees, please contact the Horizon Team at horizonus2019@zycus.com.
What is the cancellation policy? How do I cancel my registration?
  • Full refund: Cancellation must be received by 12:00 am (EST) on October 03, 2019
  • 50% refund: Cancellations received after 12:00 am (EST) on October 03
  • No refunds will be given after 12:00 am (EST) on October 03
  • To cancel your registration, mail us at horizonus2019@zycus.com
Can I bring a guest/spouse?
Yes, guests are welcome, but not allowed to attend the knowledge sharing sessions of Horizon 2019. The fee for the guest/spouse registration is $499 USD (this includes all meals during the conference and an entertainment pass for the evening of 29November 03 and 04). In case you wish to book a separate room for your guest, the fee would be $499 USD. In order to register any guest/spouse, mail us at horizonus2019@zycus.com